Shipping Policy
​At Crazzy Krunch, we are committed to delivering your favorite makhanas in the freshest and fastest way possible. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing
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All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
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You will receive a confirmation email/SMS once your order is placed and another notification when your order has been shipped.
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Orders placed after 2 PM will be processed on the next working day.
Shipping Timelines
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Metro Cities (India): 3–5 business days
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Other Cities & Towns: 5–7 business days
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Remote/Interiors: 7–10 business days
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Please note that delivery times may vary depending on your location, courier delays, or circumstances beyond our control.
Shipping Charges
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We offer Free Shipping on all prepaid orders above ₹499.
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For orders below ₹499, a standard shipping fee of ₹50 is applicable.
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Cash on Delivery (COD), if available, may carry an additional service charge.
Order Tracking
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Once your order is dispatched, you will receive a tracking ID and link via email/SMS to monitor the shipment status.
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You can also track your order anytime under the “My Orders” section on our website.
Delivery Partners
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We work with trusted logistics and courier partners to ensure safe and timely delivery of your products.
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In case your area is not serviceable by our partners, we will contact you to arrange the best possible solution.
Delays & Issues
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While we strive to meet delivery timelines, unforeseen delays due to weather, strikes, or courier network issues may occur. We appreciate your patience in such cases.
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If your package has not been delivered within the expected time frame, please reach out to us at support@crazzykrunch.com or call [Insert Helpline Number].
International Shipping
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At present, we ship only within India. We will soon be expanding to international markets, and updates will be shared on our website and social media channels.
Contact Us
For any questions or support related to shipping, please reach out:
📧 Email: support@crazzykrunch.com
📞 Phone: +91 8306647483
🕑 Working Hours: Monday–Saturday, 10 AM – 6 PM
âš¡ Would you like me to also draft the Returns & Refund Policy page in the same tone so both can go live together?
