top of page

FAQs

1

What is Crazzy Krunch Makhana?

Crazzy Krunch offers premium-quality makhana (fox nuts) carefully selected for size, quality and freshness. Our focus is on genuinely big-size makhana, not small-size makhana sold under a big-size label.

2

Is your makhana raw or roasted?

Our Premium Raw Makhana is supplied in its natural, unseasoned form. You can roast it at home and add your preferred seasoning, or use it in kheer, curries and other recipes.

2

3

What makes Crazzy Krunch Makhana different?

We focus on genuinely big-size makhana and consistent quality. Our aim is simple: if we say big makhana, the customer should receive big makhana.

3

4

Is every makhana exactly the same size?

No. Makhana is a natural agricultural product, so slight variations in size, shape and colour are normal. However, we carefully select the product according to our quality and size standards.

4

5

How should I store the makhana?

Store makhana in a cool, dry place away from moisture and direct sunlight. After opening the pack, keep it tightly sealed or transfer it to an airtight container to maintain freshness and crunch.

5

6

How can I place an order?

You can select your preferred makhana pack size, add it to your cart and complete the order through our website. Please make sure your delivery address, phone number and PIN code are entered correctly.

6

7

How long does delivery take?

Delivery time depends on your location and courier availability. The estimated delivery period may be shown during checkout or shared after your order is dispatched.

7

8

Can I track my order?

Yes. Once your order is shipped, tracking details may be shared through email, SMS, WhatsApp or another available communication method.

8

9

What if I receive a damaged or incorrect product?

If you receive the wrong product or your package arrives significantly damaged, contact us as soon as possible. We may request photographs or a short video of the product and packaging for verification. Eligible cases may receive a replacement or refund.

9

10

Can I return makhana after delivery?

Since makhana is a food product, returns are generally not accepted once the package has been opened or used, unless there is a verified quality, damage or incorrect-product issue. Please refer to our Refund Policy for complete details.

10

11

What payment methods do you accept?

Available payment methods will be displayed during checkout. Payments may be processed through secure third-party payment providers.

11

12

How can I contact Crazzy Krunch?

For product, order, delivery or other enquiries, you can contact us at:

 

Crazzy Krunch
Email: Sales@crazzykrunch.com
Website: www.crazzykrunch.com

12

bottom of page