Terms & Conditions
1. Product Information
Crazzy Krunch offers premium makhana products through our website. We make every effort to provide accurate information regarding product size, weight, ingredients, pricing and packaging.
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Since makhana is a natural agricultural product, slight variations in size, shape, colour and texture may occur from batch to batch.
2. Product Size & Quality
We carefully select our makhana to maintain the quality and size standards mentioned on the product page.
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Our focus is on genuinely big-size makhana. However, because makhana is naturally grown, minor variations between individual pieces may occur.
3. Orders
An order is considered confirmed once it has been successfully placed through our website and payment, where applicable, has been completed.
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Customers are responsible for providing correct information, including:
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Name and contact number
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Complete delivery address
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PIN code and other required delivery details
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Incorrect information may result in delays or failed delivery.
4. Pricing & Payment
All prices displayed on our website are in Indian Rupees unless stated otherwise.
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Product prices, discounts and promotional offers may change from time to time. The price shown at the time of placing the order will normally apply to that order.
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Payments may be processed through secure third-party payment providers.
5. Shipping & Delivery
We aim to dispatch and deliver orders within the estimated delivery period shown on our website.
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Delivery time may vary depending on location, courier availability, weather conditions, public holidays or other circumstances beyond our control.
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Once an order has been shipped, customers may receive tracking information where available.
6. Cancellation, Return & Refund
Customers may request cancellation before an order is dispatched. Once the order has been shipped, cancellation may not always be possible.
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As makhana is a food product, returns may be restricted for hygiene and food safety reasons.
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A replacement or refund may be considered if:
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The wrong product is delivered
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The product reaches you in a damaged condition
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The package is significantly damaged during transit
Customers may be asked to provide photographs or videos of the product and packaging for verification.
7. Storage & Consumption
Makhana should be stored in a cool, dry and hygienic place. After opening, keep the pack properly sealed to protect the product from moisture and maintain freshness.
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Customers should also check the product label, ingredients, best-before information and other packaging details before consumption.
8. Website Content
All content on the Crazzy Krunch website, including our brand name, logo, product photographs, graphics, text, packaging designs and other creative material, belongs to Crazzy Krunch/Kanoi Industries or is used with appropriate permission.
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The content may not be copied, reproduced or used for commercial purposes without prior written permission.
9. Limitation of Responsibility
We make reasonable efforts to ensure that product information and website content remain accurate and up to date.
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Crazzy Krunch will not be responsible for delays or issues caused by circumstances outside our reasonable control, including courier delays, incorrect delivery information provided by the customer or temporary service disruptions.
10. Changes & Contact
We may update these Terms & Conditions from time to time as our products, website or business policies change. The latest version published on our website will apply.
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For questions regarding your order or these Terms & Conditions, please contact:
Crazzy Krunch
Email: Sales@crazzykrunch.com
Website: www.crazzykrunch.com